It is strongly recommended that you read and understand these ‘Terms of Use’ carefully, as by accessing ‘www.natschem.com’ (hereinafter the “Site”), which is the e-commerce website of Athachi Sons Private Limited (hereinafter the “Company”), you agree to be bound by the same and acknowledge that it constitutes an agreement between you and the Company (hereinafter the “User Agreement”). If you do not agree with this User Agreement, you should not use or access the site for any purpose whatsoever.
This document is published in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines) Rules, 2011. The User Agreement may be updated from time to time by the Company without notice. It is therefore strongly recommended that you review the User Agreement, as available on the site, each time you access and/or use the site.
The terms ‘visitor(s)’, ‘user(s)’, ‘you’ hereunder refer to the person visiting, accessing, browsing through and/or using the site at any point in time.
Should you have any clarifications regarding the Terms of Use, please do not hesitate to contact us at info@athachi.com
Services Overview:
The site is a platform for domestic consumers to transact directly with Athachi Sons Pvt Ltd which is the trading arm of Athachi Group Companies and buy Athachi products directly from through the portal. All warranties and liabilities associated with any products offered on the site will be responsibility of Athachi Sons Pvt Ltd
Services on the site are available to all geographies in India. Transactions through the site may be subject to a delivery charge. You will be informed of such delivery charges at the stage of check-out for a transaction through the site.
Eligibility:
Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use/access the site.
However, if you are a minor, i.e. under the age of 18 years, you may use/access the site under the supervision of an adult parent or legal guardian who agrees to be bound by these Terms of Use. You are however prohibited (even under provision) from purchasing any product(s) which is for adult consumption, the sale of which to minors is prohibited.
The site is intended to be a platform for end-consumers desirous of purchasing product(s) for domestic self-consumption. If you are a retailer, institution, wholesaler or any other business user, you are requested to contact the company directly for buying the products.
The Company, in its sole discretion and without liability, reserves the right to terminate or refuse your registration, or refuse to permit use/access to the site, if: (i) it is discovered or brought to notice that you do not conform to the eligibility criteria, or (ii) the Company has reason to believe (including through evaluating usage patterns) that the eligibility criteria is not met/is violated by a user, or (iii) may breach the terms of this User Agreement.
In order to determine compliance with eligibility criteria, the Company inter alia uses an algorithm and/or pre-determined criteria-based technology and accordingly, from time to time, your usage may be restricted or blocked on account of overlap with such algorithms/predetermined criteria. In such cases, if you are a genuine domestic user of the Platform, please contact us for assistance.
License & Access:
The Company grants you a limited sub-license to access and make personal use of the site, but not to download (other than page caching) or modify it, or any portion of it, except with express prior written consent of the Company. Such limited sublicense does not include/permit any resale or commercial use of the site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the site or its contents; any downloading or copying of information for the benefit of another third party; or any use of data mining, robots, or similar data gathering and extraction tools. The site or any portion of the site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of the Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the site or of the Company and/or its affiliates without the express prior written consent of the Company. You may not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the express prior written consent of the Company. You shall not attempt to gain unauthorized access to any portion or feature of the site, or any other systems or networks connected to the site or to any server, computer, network, or to any of the services offered on or through the site, by hacking, ‘password mining’ or any other illegitimate means.
You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information
- belongs to another person and to which you do not have any right;
- is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
- harms minors in any way;
- infringes any patent, trademark, copyright or another proprietary/intellectual property rights;
- violates any law for the time being in force;
- deceives or misleads the addressee about the origin of such messages communicates any information which is grossly offensive or menacing in nature;
- impersonates another person;
- contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
- threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation;
- is misleading or known to be false in any way.
Any unauthorized use shall automatically terminate the permission or sub-license granted by the Company.
Account & Registration Obligations:
All users may need to register and log in for placing orders on the site. You must keep your account and registration details current and correct for all communications related to your purchases from the site. By agreeing to the Terms of Use, the user agrees to receive promotional or transactional communication and newsletters from the Company and its partners. The user can opt out from such communication and/or newsletters either by opting out or by contacting the customer services team of site and placing a request for the same.
As part of the registration process on the site, the Company may collect the following personally identifiable information about you, including but not limited to Name, email address, age, address mobile phone number and other contact details, demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access a particular page/feature and any such information. Information collected about you is subject to the Privacy Policy of the Company (https://athachi.com/privacy), which is incorporated in these Terms of Use by reference.
Pricing:
The Company aims to ensure that prices of all products offered for sale are true and correct. However, from time to time, the prices of certain products may not be current or may be inaccurate on account of technical issues, typographical errors or incorrect product information. In each such case, notwithstanding anything to the contrary, the Company reserves the right to cancel the order without any further liability.
Subject to the foregoing, the price mentioned at the time of ordering a product shall be the price charged at the time of delivery, provided that no product offered for sale on the site will be sold at a price higher than its MRP (Maximum Retail Price).
Order Limit and Minimum Order Value:
- Customers are eligible to place 4 live orders.
- A customer cannot place his 5th order if his 4 orders are still live.
- Live order refers to all those orders which are not delivered.
- Internal orders are also counted as an order.
- There is no minimum order value to place an order with the site. Every store has its own delivery charges, which are waived off if you order above a specified minimum amount from the store. The minimum charges and the delivery charges are mentioned on the app and web at the checkout page.
- T&Cs apply.
Coupons and Promo Codes:
Please note:
From time to time, the Company may, at its discretion, offer a user promotional codes or coupons entitling you to encash the applicable value of such codes/coupons against purchases made on the site. Unless specifically stated on the code or coupon, a promotional code or coupon shall:
- Expire at 12:00 AM (inclusive of the issuance date) from the date of issuance endorsed thereon;
At the time of using promotional codes and coupons for a purchase on the site, the payment mode “cash on delivery” shall not be available for making payments towards the order.